What is a Case Manager? | Case Management Explained

case manager providing case management services

As a person finishes their time in an inpatient or residential treatment program, the transition back to “real life” requires careful consideration. This is when case management services become important. A case manager provides guidance, support, and much-needed resources to program alumni, while also ensuring that they remain on track after leaving HVRC. Today, we’ll discuss what a case manager is and what they do on a daily basis.

Case Management Explained

A case manager serves as your advocate in the early stages of recovery. They will gather information about each client’s situation – including their history of substance use, home life, and more – during the screening or assessment phase of intake. After learning as much as they can about each person’s addiction and daily life, they work with the client to create a fully individualized treatment plan. Addiction treatment is not one-size-fits-all; in fact, it requires a tailored approach in order to be successfully addressed. As a client goes through the program, case managers frequently check in to monitor progress and modify the treatment plan as needed.
Case management also involves caring for a patient after they have left a residential program. There are many individuals who require an additional level of support after treatment, including ex-convicts, people with mental illness, those with co-occurring health conditions, and the homeless. A case manager advocates on the client’s behalf, ensuring access to medication, follow-up care, and services like job training, housing opportunities, and doctors’ appointments.

The Duties of a Case Manager

The daily responsibilities of a case manager are varied and require several core competencies. These individuals have a history of education and training on the subject of addiction treatment, and they are prepared to support individuals at all phases of recovery.
Case management tasks include:
  • Supporting and providing case management services to existing clients and alumni
  • Developing personalized treatment plans for each client
  • Ensuring that treatment plans align with each person’s needs
  • Monitoring client progression and revising case management as needed
  • Participating in meetings with each client
  • Continuing to attend trainings and educational seminars to advance education in the field of addiction treatment
  • Creating outcomes reports and highlighting success stories
  • Helping clients to access much-needed resources during and after treatment
  • Documenting each person’s needs and progress based on state and local requirements
  • Conducting crisis intervention as needed

Does This Service Help You Stay Sober?

Ultimately, each person is responsible for their own sobriety. No one can ensure that an individual never picks up a drink or drug again. However, ongoing support from a case manager can make a difference in a person’s risk of relapse.
By contacting agencies like insurance providers and community partners, it is possible for case managers to make the transition from rehab to home life an easier one. These support services can allow former clients to access important financial help, trainings, and childcare services, which lessen their stress on a daily basis. Through these resources, an individual will feel more supported in the early stages of their journey.
Additionally, case managers can help clients to access benefits they may not have known about. By working with social security and disability offices, it is possible to arrange for a client to have food stamps, Medicaid coverage, low-cost health insurance, and more. They can also create a network of support that is waiting for someone after treatment in the form of AA or NA meetings, local church groups, or support groups specific to a co-occurring condition or past trauma.
In short, case management can make an enormous difference in a person’s life, during and after treatment. If you have been to treatment before and are struggling, we encourage you to reach out for case management services today. Our team is standing by to help you access the financial and support services you need.

Find the Support You Need

At Hemet Valley Recovery Center and Sage Retreat, we understand that navigating the world after treatment can be complex and intimidating. This is why we offer a robust array of case management services. Our team of experts will work with you at all phases of recovery, ensuring that your fully individualized treatment plan is tailored to your needs every step of the way. From intake to aftercare, we’re here for you.
To learn more about our case managers and how they can help you to recover, please contact HVRC today.