Frequently Asked Questions

Do you have questions about treatment? On this page, we’ve outlined what to bring, what to expect, visitation schedules, case management, and more. If you have other questions not answered here, please contact our Admissions office.

Frequently Asked Questions

What Should I Bring?
We would like you to be comfortable during your stay at the Hemet Valley Recovery Center and Sage Retreat. Below are some items to consider while packing:

  • Comfortable clothing
  • Workout clothing and tennis shoes
  • Personal hygiene items (toothbrush, brush, deodorant, etc.)
  • Comfortable shoes
  • Pajamas, robe, slippers, and sleepwear
  • Favorite pillow or blanket (optional)
  • Calling card/change for pay phone (optional)
  • Eye glasses / hearing aids
  • Your routine medications (non-narcotic)
  • A.A./N.A. basic text (optional)
  • Bathing suit
  • Medical records, if any

Click here for a complete list for what to bring.

 

What Is the First Day Like?
The first day on the unit will provide us with the opportunity to get to know you better. We will be completing some assessments and evaluations that will enable us to provide you with the best care possible. We will become familiar with any medical problems or special needs that you have and will provide you with the care that you need to be safe and comfortable. While in phase one (medical detoxification) of our program, groups and meetings are not mandatory but are encouraged. You will see one of our medical doctors / addictionologists every day as we focus on your health status and well-being, which forms the foundation for your recovery.

What Happens After Medical Detoxification Is Completed?
Following medical detoxification, the rehabilitation phase (phase two and three) of treatment begins. Being a primary and extended care treatment facility, we provide short and long term treatment in the context of an interdisciplinary treatment team model. We offer inpatient, outpatient and residential programs, however our chronic pain and older adult specialty programs require a 30-day inpatient commitment.

 

What Are the Units Like?
Hemet Valley Recovery Center is located in a modern, single-story building. These rooms are semi-private and are equipped with Hill Rom® hospital beds. They have nurse call systems and privacy curtains for your comfort. There is easy access to an outdoor courtyard with sitting areas for your comfort. The staff offices are on site, ensuring that your clinical team is always easy to access. The dining room and group meeting rooms are also within the unit environment. Sage Retreat, our new 16-bed residential unit, is adjacent to the detox unit. This environment is beautifully decorated and appointed to suit longer stays of 30, 60, and 90 days.

 

How Do I Wash My Clothes?
For your convenience, laundry facilities are available on the unit.

 

Do I Need To Bring Money?
Everything is provided for you while in detox, so money is not necessary during this time. However, for your convenience, a massage therapist does schedule appointments on the unit. This service is not a component of our program and is paid for separately by our patients. Patients in our residential and outpatient programs may choose to have money available to them for small purchases. A safe is available on the unit for money or valuables.

What Are the Visiting Hours?

HVRC: M-F 5-6pm
Saturday 4-6pm
Sunday 3-6pm
Sage Retreat:
Friday 7-8pm
Saturday 12-4pm
Sunday 12-4pm

 

Some groups during the day are open to family members, as are the group meetings during family week. Phones and televisions are not provided in patient rooms; however, pay phones and a phone that is free of charge are available for local calls.

 

What is a Case Manager?
During your stay, you will be assigned to a primary counselor (case manager) who will function as your guide in the recovery process. Together, you will develop your plan for treatment. You will work with other clinical specialists who are part of the treatment team.

 

Program and admission information is available by contacting our Admissions and Assessment Department at 866-273-0868.

Hemet Valley Recovery Center remains open and accepting patients, we will continue to follow the CDC guidelines regarding COVID-19. Click here for more information or call 866-273-0868.
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